Solar Skylights – Frequently Asked Questions
Q. What is a Smart UPS Solar Skylight
Solar Light Whiz has taken the already long established, but little known, solar skylight concept another step further with the introduction of their proprietary Uninterrupted Powered Skylight. The USPS module stores and smooths the power from the solar panel to ensure an even an stable light from the LED panel.
Q. Does the Solar Light Whiz work at night?
The Solar Light Whiz on its own does not operate at night, however we offer a day/night pack which enables you to power the lights using a transformer which via relay allowing you to manually switch the power supply from the solar panel to the transformer.
When this is done the SLW will operate like a regular skylight during the day while the sun is out, and at night will no longer run (because there is no sunlight). However, since it is now hooked up to a power supply you can flick the switch and it will operate at full capacity at both day and night time.
Global Eco & Environmental Solutions has Solar Light Whiz parts which can be purchased if something happens outside the warranty covered. These parts are reasonably prices, and can be delivered anywhere in Australia. Contact us via email or phone on
1300 655 118 for current prices.
Installing a Solar Light Whiz solar LED light is pretty straight forward for a competent handyman or a professional installer. It is therefore possible to do the installation yourself and we are happy to provide installation instructions and advice. Most Solar LED Lights Whiz units are installed by our dealers/installers.
Q. Where is the Solar Light Whiz manufactured?
Solar light Whiz’Solar Lights and LED lights are designed and developed in Australia by Global Eco & Environmental Solutions (GES Pty Ltd). SLW orders are put together on our premises with parts made here as well as parts manufactured in cooperation with our Chinese partners .
Q. Where can I purchase Solar Lights and LED lights from the Solar Light Whiz product range?
GES has an extensive network of dealers throughout Australia. Please check our website for our dealer list or contact us to link you up with your nearest dealer and/or installer.
Q. Can multiple light panels run from the same source?
Yes, the Solar Light Whiz offers the option of purchasing individual solar skylights (LED Panels) and matching these to a single solar panel.
Q. Can I cut or extend the cable?
Yes it is possible to do this, however Solar Light Whiz offers a range of extension cables for wiring from the PV panel to the solar skylight (LED Panel). Furthermore Solar Light Whiz offers split options if you wish to use one single PV panel for powering multiple solar lights.
Q. What’s the difference to a regular Skylight?
There is no large hole in your roof; there is no shaft, so roof timbers don’t get in the way; the ceiling unit is 10mm thick so no trusses or ceiling battens can interfere with the position you choose.
Q. Can you move the PV panel positioning for different roof positions?
Yes, but it should face True North as close as possible.
Q. Will it become cheaper if I purchase in bulk?
Yes!
Q. Can the Solar Light Whiz solar collector be attached anywhere on the roof?
As long as it faces North and gets as much sun as possible
Q. Can You Control the Amount of Light Produced?
Dimmers can be installed to allow you to control the brightness of the light.
Dimmers enable you to subtly reduce the brightness of the SLW during the day (when run on solar), and at night with a day/night pack (as it can now also run on mains power).
The SLW remote controlled dimmer can operate without being connected to a main power supply, and is an easy DIY installation.
Yes! It won’t be as bright, but it will still give a good light.
Q. Can I switch off the Solar Light Whiz system?
An isolation switch or a dimmer can be fitted.
Q. Does the Solar Light Whiz contain a battery backup system?
No! Battery technology is making slow progress but our system can be wired into your electrical system so it’s free light during the day and you pay for the light at night. In the long term it will be cheaper to be connected to the grid rather than having to change batteries.
Q. Do I need an electrician to install the Solar Light Whiz?
Only if you intend to use the lights at night.
Q. How do I attach the solar collector to the roof?
Follow the instructions provided.
Q. In commercial use, if I require multiple Solar Light Whiz panels, can they be designed to function off a single solar collector?
Several ceiling units can be connected to one Solar Panel as long as you don’t exceed 108 watts of power. Another Solar Panel will be required for more than 108 watts. The Solar Panels can be placed together for a tidy appearance.
Q. Can the Solar Light Whiz be recessed into the ceiling?
Yes! The 593mm x 593mm and the 293mm x 1193mm ceiling units can drop into most of the Suspended Ceiling Grid Systems.
Q. Does the Solar Light Whiz transfer heat indoors?
There is almost no radiant heat. You can stand under a Solar Light Whiz ceiling unit on a 40 degree day and you won’t feel any heat bearing down on you!
Q. Does the Solar Light Whiz work in multi-storey homes and offices?
Yes, as long as you can run the wires from the Solar Panels to the lower floors.
Q. Is this a sealed unit, and protect from dead insects entering the light?
The Solar Light Whiz unit is dust and insect proof but will not withstand water leakage.
Q. How do I obtain warranty service?In the unlikely event of making a warranty claim, you will need to give us a call on
1300 655 118 and let us know the nature of the problem. Alternatively you can send us an e-mail with a photo attachment showing the problem. Replacement parts will be sent ASAP, and can be sent anywhere in Australia. Remember the Solar Light Whiz has no moving parts and is covered by our 4 year warranty on the solar skylights & a 10 year warranty on the solar panel.
Additionally, if you fill out the Warranty Form and send us pictures of your Solar Light Whiz installation once it is completed, you will receive an additional 6 months to your warranty.
